ARTICLE 1: FIELD OF APPLICATION
The present general terms and conditions of sale apply to all sales concluded through the website https://kimono.japan-streetwear.com/.
ARTICLE 2: ORDERS
Automated recording systems are considered as proof of the nature and content of the order. The website https://kimono.japan-streetwear.com confirms the acceptance of the order to the customer at the email address provided by the latter. The sale will be concluded upon validation by the website https://kimono.japan-streetwear.com of the payment for the order, meaning the date of validation of the payment for orders settled online by credit card or the date of receipt of the payment by check. The website https://kimono.japan-streetwear.com reserves the right to refuse or cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.
ARTICLE 3: AVAILABILITY OF ITEMS
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of consultation of the site by the customer remains dependent on the stock status on our website https://kimono.japan-streetwear.com and, of course, with the suppliers.
To create our display window and our sales catalog, we work with databases enriched based on information provided by our suppliers. As this database contains more than a hundred items, not all are stored in our reserves, and our offer is therefore subject to the availability of items with the suppliers.
Only the definitive stock shortage of an item from our suppliers leads to its removal from our sales offer. In other cases, a new order within a certain period remains possible.
In case of unavailability of an ordered product, the customer is informed by email or on the invoice of the products shipped in the event of an order for multiple items.
Delivery deadline for the order: when placing the order and on the order confirmation, a delivery time is communicated to the customers. It is calculated by adding the availability period of the longest product to the transit time of the transport mode selected by the customer. From the order placement to its shipment, the customer has the possibility to cancel the order.
Special Features:
Pre-order Items: Items yet to be released are offered on the website https://kimono.japan-streetwear.com/ as Pre-order. This reservation is made with the indication of a release date announced by the publisher at the time of opening the reservation phase. This release date can be changed at any time by the publisher, who is solely responsible for the marketing of their product.
In any case, the website https://kimono.japan-streetwear.com endeavors, from the date of the final sales launch, to ship the articles to customers who have reserved them, up to the stock provided by the publisher for the release day.
ARTICLE 4: PRICES
Prices indicated in euros are deemed net, excluding shipping costs. This price includes the price of the products, handling, packaging, and product preservation costs. They are subject to change at any time without notice, knowing that articles will be invoiced based on the rates in effect at the time of order registration. All orders are invoiced in euros and payable in euros. Any customs fees or local taxes remain the responsibility of the recipient.
ARTICLE 5: SHIPPING COSTS
Shipping costs include a contribution to preparation, packaging, and postage costs. Please consolidate all your items in a single order. We cannot combine two separate orders, and shipping costs will be charged for each of them.
ARTICLE 6: PAYMENT
You have several secure payment methods available. You can pay:
– By credit or private card (Visa, Eurocard/Mastercard) either directly on the website, in the payment form offered during the ordering process (secured entry through SSL encryption), by entering the card type, the card number without spaces between digits, the control number (located on the back of your card), and the expiration date.
– Via PayPal Payment
You have various payment methods available and can even benefit from credit card payment facilities.
Payment is made on the secure banking servers of our partners. This means that no banking information concerning you will transit via the website https://kimono.japan-streetwear.com/
Payment by credit card is therefore perfectly secure; your order will be recorded and validated upon acceptance of the payment by the bank.
ARTICLE 7: DELIVERY
We deliver to your home or to a pickup point. The delivery time includes the time to prepare the package plus the shipping time. The website https://kimono.japan-streetwear.com delivers worldwide. The buyer is notified by email of the different stages of tracking their order: preparation and delivery.
The delivery time includes the preparation time and the delivery provided by our carrier. The announced delivery time of 10 to 20 days is valid from the buyer’s receipt of the email confirming the order’s delivery. The delivery time (announced by the carrier) does not bind the website https://kimono.japan-streetwear.com to a longer period.
ARTICLE 8: WARRANTY – RETURNS – REFUNDS – WITHDRAWAL
Items provided by the website https://kimono.japan-streetwear.com are new and guaranteed against any defects. They are identical to those from traditional commerce and come from all referenced publishers and suppliers.
If an item is defective or non-compliant, the buyer has 30 working days from the receipt of the items to request an exchange or a refund. If the thirty (30) day period ends on a Saturday, Sunday, or a holiday, it is extended until the next working day.
The customer must return the new or unused items in their entirety and in their original, intact packaging, accompanied by all possible accessories, instruction manuals, and documentation (in its original cellophane packaging and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to support@anime-figurine.com (with description and attached photos). If the product packaging has been damaged, we will be unable to accept a return and provide a complete refund of the order.
In case of exercising the right of withdrawal, the website https://kimono.japan-streetwear.com is obliged to refund the amounts paid by the customer, without charges, except for the return costs. The refund is due within a maximum of 14 working days from the date of receipt of the returned package(s).
The return shipping costs are therefore at your expense.
In the case of a refund, we guarantee that it will be made within a period of 14 days following the date of receipt of the returned package. No cash on delivery shipments will be accepted, regardless of the reason.
ARTICLE 9: TRANSFER OF OWNERSHIP – TRANSFER OF RISKS
The transfer of ownership of the products to the buyer will only take place after full payment of the price by the latter, regardless of the delivery date of said products. However, the transfer of risks of loss and deterioration of the products will take place upon delivery and receipt of said products by the buyer.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
Peaky Legacy Limited owns all or part of the databases making up this site. By accessing this site, the customer acknowledges that the data composing it is legally protected and undertakes in particular not to extract, reuse, store, reproduce, represent, or preserve, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or a qualitatively or quantitatively substantial part of the content of the databases appearing on the site they access.
ARTICLE 11: LIABILITY
The product descriptions present in the databases of https://kimono.japan-streetwear.com have been entered based on information provided by the publishers. The website https://kimono.japan-streetwear.com is not responsible for the content of the works and cannot be held liable to the buyer. The liability of the website https://kimono.japan-streetwear.com cannot be sought in the event of a force majeure occurrence (strike, flood, fire, etc.).
The products offered comply with the applicable laws of Hong Kong. The website https://kimono.japan-streetwear.com declines all responsibility if the delivered article does not comply with the legislation of the delivery country (censorship, prohibition of a title or author, etc.). The website https://kimono.japan-streetwear.com is not responsible for the content of the websites to which hypertext links may refer from its own site.
ARTICLE 12: APPLICABLE LAW
All clauses in these general terms and conditions of sale, as well as all purchase and sale transactions referred to therein, will be subject to the law of Hong Kong.
ARTICLE 13: BUYER’S ACCEPTANCE
The present general terms and conditions of sale as well as the rates are expressly agreed to and accepted by the buyer, who declares and acknowledges having perfect knowledge thereof, and therefore waives the right to rely on any contradictory document, including their own general terms of purchase, the act of purchase resulting in the acceptance of these general terms and conditions of sale.
These terms and conditions are subject to change at any time without notice by the website https://kimono.japan-streetwear.com. Updated terms and conditions of sale on January 1st, 2020.
ARTICLE 14: Stripe – ADDITIONAL GENERAL TERMS; EULA
When you use the Stripe services provided by Stripe.shop Limited (hereinafter referred to as the “Stripe service provider”) to make a purchase on our website, the responsibility for your purchase will first be transferred to Stripe.shop Limited before being delivered to you. The Stripe service provider assumes primary responsibility, with our assistance, for payment and customer service related to the payment. The terms between the Stripe service provider and customers using Stripe’s services are governed by separate agreements and are not subject to the conditions set out on this website.
Regarding customers making purchases through the Stripe service provider’s checkout, (i) the Stripe service provider’s Privacy Policy applies to all payments and must be reviewed before making a purchase, and (ii) the Stripe service provider’s Refund Policy applies to all payments, unless otherwise expressly notified by the concerned provider to the buyers. In addition, the purchase of certain products may also require buyers to accept one or more End-User License Agreements (or “EULAs”) that may contain additional conditions established by the product provider rather than by Us or the Stripe service provider. You will be bound by any EULA that you accept.
We and/or the entities selling products on our website using Stripe’s services are primarily responsible for warranty, maintenance, product assistance, or technical services for these Products. We and/or the entities selling products on our website are primarily responsible for fulfilling orders, and the EULAs concluded by the End User Client. The Stripe service provider is mainly responsible for facilitating your payment.
You are responsible for fees, taxes, or other costs associated with the purchase and delivery of your items resulting from charges arising from your relationship with payment service providers or duties and taxes imposed by your local customs or other regulatory agency.
For any dispute or customer service inquiries, you can contact us by email at support@anime-figurine.com
Any questions regarding payments made through the Stripe service provider must be addressed to support@stripe.com
To the extent possible, we will collaborate with You and/or any user selling items on our website to resolve any disputes arising from your purchase.